Custom built. Business focused.

Services tailored to how your business actually works.

Drawn AI custom-builds software, dashboards, automations, AI systems and integrations around your operations, team and goals — so everything works together effortlessly.

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Custom Built

Software shaped around your operations and goals — not a template you have to bend to fit.

Integrates With Existing Systems

We build on the tools you already run, so nothing has to be ripped out.

AI + Automation

Intelligent systems that remove repetitive work, surface risk and save your team hours.

Ongoing Support & Optimisation

We keep improving what we build long after launch, as your business changes.

Service Pages

Every service, explained properly

Each of these has its own page — what it is, what gets built, what it costs you in effort, and when it is the wrong answer.

AI Integration

We add a specific piece of AI to the software your team already opens every morning — and tell you plainly when AI is the wrong tool for the job.

Process Analysis & Discovery

A paid discovery engagement that maps how work really happens, prices the problem, and tells you honestly whether building is worth it.

Dashboards & Reporting

Reporting your team will read, act from and trust — connected to the systems you already run, not bolted on beside them.

Custom Software Development

We build software for Australian businesses that have outgrown off-the-shelf products — and we will tell you when building is the wrong call.

Customer & Client Portals

Give customers, subcontractors and franchisees a secure login to their own information, instead of a phone call to someone in your office.

Customer Retention Tools

The evidence that an account is leaving usually sits in your own systems for months. Nothing is watching it. That is the part we build.

Data Tracking & Analytics

Most businesses are not short of reports. They are short of one agreed set of numbers, and an explanation of why those numbers moved.

Document & Knowledge Intelligence

We pull structured data out of the paperwork that eats your week, check it against your rules, route it, and make the pile searchable. Exceptions go t

Field & Mobile Tools

Prestarts, job sheets, timesheets, photos and sign-off, captured on site and back in the office system the same day. Built to work with no coverage at

Legacy System Modernisation

The system still works. That is exactly why replacing it all at once is the riskiest thing you could do.

Replacing Spreadsheets

Rosters, stock, job costing, quoting, compliance registers. Some spreadsheets should stay spreadsheets. Here is how to tell which yours is.

Risk & Compliance Systems

Auditors and clients do not ask what your process is. They ask you to prove it happened, on that date, for that person, at that site.

Sales Growth Systems

The licence is paid for. The pipeline inside it still is not the real pipeline. We build the layer that closes that gap.

System Integration

Making the accounting package, the CRM, the rostering tool and the warehouse system work together, instead of replacing any of them.

Workflow Automation

Approvals, handoffs, notifications and the admin nobody owns — automated after we understand how the work actually happens.

Our Services

Everything we can build, improve and automate.

AI Integration

AI assistants & copilots
Workflow intelligence
Predictive alerts
AI-driven recommendations

Custom Software Development

Web apps
Internal platforms
Customer portals
API development

Dashboards & Reporting

Live KPI dashboards
Executive reporting
Performance scorecards
Custom visualisations

Data Tracking & Analytics

Data capture systems
Analytics pipelines
Business intelligence
Forecasting insights

Workflow Automation

Approvals and task routing
Reminders and triggers
Repetitive admin automation
Process orchestration

Operations & Administration Tools

Scheduling systems
Job tracking
Internal admin dashboards
Resource management

Sales Growth Systems

CRM tools
Lead follow-up automation
Quote tracking
Pipeline management

Customer Retention Tools

Churn detection
Renewal alerts
Engagement scoring
Reactivation workflows

Risk Intelligence & Compliance

Risk flags
Anomaly detection
Compliance tracking
Audit and evidence logs

System Integration & Modernisation

Connect legacy tools
Digitise paper systems
Centralise data
Improve workflows

Document & Knowledge Intelligence

Searchable knowledge bases
Document summarisation
Extraction from forms/PDFs
Plain-language guidance

Field & Mobile Tools

Shift handovers
On-site reporting
Photo capture
Mobile checklists and maintenance support

Service capabilities in more detail

Submission

Automated checks

Approved

Business Process Analysis & Discovery

Map your current workflows and systems
Identify bottlenecks and inefficiencies
Define opportunities for automation and AI
Create a clear roadmap for improvement

Tailored Dashboards

78%Target

Sales82%

Support64%

Ops71%

Tailored Dashboards & Internal Tools

Real-time visibility of the metrics that matter
Role-based views for every team
Custom reports and performance scorecards
Drill-down insights that drive action

Customer & Client Portals

Welcome back, Sarah

Project TrackerActive

Signed ProposalSent

Invoice 2291Paid

Customer & Client Portals

Secure, branded portals for your customers
Self-service access to data and documents
Ticketing, messaging and updates in one place
Stronger relationships through transparency

Customer Retention

18at risk

Churn Risk

Low

14 accounts flagged

Client lapsedAction

Renewal upcoming14d

Automation & AI Assistants

Automate repetitive tasks and approvals
AI assistants that provide instant answers
Smart suggestions and next-best actions
Reduce manual work and human error

Risk & Compliance

34score

High

Medium

Event Feed

Policy expiredNow

Risk Monitoring, Compliance & Evidence Systems

Real-time risk detection and alerts
Compliance tracking and policy management
Centralised evidence and document storage
Audit-ready reporting and traceability

Ongoing Support

Planned Work

Data quality reviewResolved

Report enhancementsIn Progress

Feature request reviewScheduled

Ongoing Support, Maintenance & Continuous Improvement

Proactive monitoring and issue resolution
Regular system updates and enhancements
Performance reviews and optimisation
We evolve your systems as you grow

Built to work with your existing systems

We integrate into your stack, not replace it.

Drawn AI connects with the tools you already use, centralising data and automating processes across your business. No need to rip and replace — we build on what's working and make it work even better.

CRMAccountingEmailFormsSpreadsheetsERP

PaymentsBooking SystemsDocumentsHRInventoryProject Management

What businesses use Drawn AI for

Reduce admin time

Automate repetitive tasks and approvals.

Increase sales conversion

Better lead follow-up and pipeline visibility.

Improve customer retention

Engage customers and prevent churn.

Detect cost & risk earlier

Identify issues before they become costly problems.

Centralise business data

One source of truth for better decisions.

Replace paper and manual processes

Digital workflows that save time and money.

Improve visibility for management

Real-time insights across the business.

How we deliver

The same six steps on every engagement

1. Discover

Understand your goals, challenges and current systems.

2. Map

Map workflows, data and opportunities for improvement.

3. Design

Design the right solution and plan the user experience.

4. Build

Develop, test and refine with your feedback.

5. Integrate

Connect with your tools and migrate data seamlessly.

6. Optimise

Monitor, support and continuously improve performance.

Need software that fits your business — not generic software you have to fit into?

Get custom-built systems that save time, reduce risk and help your team focus on what matters most.

Custom built around your workflows
Integrates with your existing tools
Scalable as your business grows
Built for results, not just reports
Ongoing support and optimisation

Start a conversation

No exit fees. 3-month minimum, then cancel on 30 days' notice.